Shipping, Delivery & Returns


Shipping Information:

Domestic Shipping (India): We are pleased to offer shipping services within India. Orders are typically processed within 1-2 business days. Once shipped, you can expect your order to be delivered within minimum 7 days to maximum 14 days from with the help of our courier partners. Sometimes, delivery time takes time due to some unavoidable situations or holidays. If courier partners are unavailable in your pin-code, we will cancel your order.


Shipping Charge:

Shipping charge may vary/varies from product to product. Kindly refer the product page for more details.


International Shipping:

At this time, we regret to inform you that we do not offer international shipping. However, we are actively working to expand our shipping services to cater to our global audience. Stay tuned for updates on international shipping availability.


Delivery:

Dispatch Confirmation: Upon successful processing of your order, you will receive a dispatch and tracking information in my order section. This will allow you to monitor the status and expected delivery date of your shipment.

Delivery Partners:

We collaborate with reputable courier services to ensure the safe and timely delivery of your order. Our delivery partners are committed to providing the best service possible.


Returns and Exchanges:

We understand that circumstances may arise where you may need to return or exchange a product. Our Return and Exchange Policy is designed to be fair and accommodating:


  1. Return Eligibility:
  • Products must be returned within 7 days of delivery.
  • Items must be in their original condition, unused, and in the original packaging.

* We will bear the shipping and all other charges for the return.

  1. How to Initiate a Return:
  • Contact our customer support team at [email protected] with your order number and reason for the return.
  • Once approved, we will provide you with instructions on how to return the item.
  1. Refunds:
  • Refunds will be processed within 5-7 business days after we receive the returned item.
  1. Exchanges:
  • If you wish to exchange a product, please contact our customer support team for assistance.
  • We provide 7 days replacement policy as per the following conditions:
  1. Wrong books delivered.
  2. Pages missing.
  3. Torn (Unable to use).
  4. Printing issue (Unable to read)

*** The byers must keep proof of the above things.

* We will bear the shipping and all other charges for the replacement.

  1. Damaged or Defective Items:
  • In the rare event that you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund as necessary.

We strive to make your shopping experience with Flying Hands Publications enjoyable and stress-free. If you have any questions or concerns regarding shipping, delivery, or returns, please do not hesitate to contact our customer support team.

Thank you for choosing Flying Hands Publications!